Returns and FAQ

Where is the store based?

Anaheim, CA

Do you accept orders placed outside of the US?

Oh yes!

How long will it take to receive my order?

Once shipped most domestic orders take anywhere from 3 to 10 business days to arrive depending on the efficiency of your local postal service. International shipping delivery times may vary between 2 and 12 weeks.

If a bow is out of stock can I request that one be made?

If you find that you want a bow that is listed as "out of stock", feel free to contact me and should the materials be available, I would be more than happy to make you one!

Do you make custom bows?

Yes, of course! If there's a specific fabric or embellishment that you'd like, contact me and we can set something up!

Do you make custom dolls?

I do! I can do my best to create the ragdoll of your dreams!

What is Storenvy?

This store is created with Storenvy, an online store builder and marketplace for inspired brands. As a shopper, you can discover and buy items from multiple stores from all over the world and check out in one step at or open your own store for free.

How do I pay for my order? Is it secure?

The Storenvy checkout process is powered by both Stripe and PayPal, two of the most trusted online payment solutions on the web. Because of this, Storenvy has all the same securities and payment fraud protection as these leading payment processors. We accept Visa, Mastercard, Discover, American Express and Diners Club. If paying with PayPal, you may also make payments using your bank account, but this may delay your order.

What if something is wrong with my order?

If you have a problem with an order from this store, please contact the store directly, either through the Contact page or through your Storenvy account settings page.